Connecting Your Custom Domain Email with IMAP

Overview

Cuppa allows you to connect custom domain emails via IMAP. IMAP (Internet Message Access Protocol) is a widely used email protocol that enables you to access and manage emails across multiple devices. Many small private email providers and large services such as AOL, Yahoo, and iCloud support IMAP.

When you connect your IMAP provider to Cuppa, Cuppa retrieves and monitors new email messages using IMAP and sends emails via SMTP (Simple Mail Transfer Protocol).

‍

Prerequisites

Before connecting your custom domain email to Cuppa, ensure that:

• Your email provider supports IMAP and SMTP.
• You have your IMAP and SMTP server details.
• You have your email account credentials (username and password or app-specific password).
• Your email provider allows third-party app connections (you may need to enable this in your account settings).

‍

How to Connect Your Custom Email to Cuppa via IMAP

‍

Step 1: Navigate to Account Settings

1. Click on your profile icon in the bottom-left corner.
2. Select Account Settings.

‍

Step 2: Access Inbox and Channels

1. In the Account Settings, go to Inbox and Channels.
2. Click Create Inbox and then select Create Channel.

‍

Step 3: Add Your IMAP Email

1. Choose Add with IMAP.
2. Enter your email address and display name.

‍

Step 4: Enter IMAP and SMTP Server Details

1. Email
2. Password
3. IMAP Server: (e.g., imap.example.com)
4. IMAP Port: (993 for SSL/TLS)
5. SMTP Server: (e.g., smtp.example.com)
6. SMTP Port: (465 for SSL/TLS or 587 for STARTTLS)

‍

Alternatively, you can click Autodetect Settings after entering your email address. Cuppa will attempt to detect the correct IMAP and SMTP settings for your provider. If the autodetection is unsuccessful or the server cannot authenticate your account, you can manually adjust the settings.

Your custom domain email is now connected to Cuppa!

‍