Workspaces

The Workspace Tab is your team's central hub, where you can manage members, assign roles, and collaborate seamlessly on customer conversations.

How to Set Up a Workspace in Cuppa Dashboard

Setting up your workspace in Cuppa allows your team to collaborate efficiently and manage customer conversations seamlessly. Follow these steps to invite your team and assign roles.

Step 1: Navigate to Your Workspace

  1. Go to Cuppa Dashboard.
  2. Click Invite People to start adding team members.

Step 2: Add Team Members

  1. Click the Enter email address field.
  2. Type your teammate’s email address.
  3. Click on their email when it appears.
  4. Click the Add icon to include them in your workspace.

Step 3: Assign Permissions

  1. Click the Permissions tab.
  2. Select either Member (for partial access) or Admin (for full access).
  3. Click Send Invites to finalize the process.

Get Started with Cuppa Today

Your workspace is ready—now put Cuppa to work! Start sorting, assigning, and resolving emails effortlessly.

Log in to Cuppa and manage your first ticket.

Cuppa makes support smarter, faster, and easier—let’s get started!

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