Managing Notifications in Cuppa
What You’ll Be Notified About:
- Ticket Assignments – Get notified when a ticket is assigned to you.
- Task Assignments – Stay updated when a team member assigns you a task.
- Mentions – Receive alerts when you are mentioned inside a ticket.
- Task Due Date Reminders – Get a notification one day before a task is due.
How Notifications Help You Work Smarter
- Stay on top of your assigned work without checking multiple places.
- Respond faster by knowing when you're needed in a ticket.
- Never miss a task deadline with automatic reminders.
Notifications – FAQ
Where can I find my notifications in Cuppa?
You can access all notifications from the Notifications Tab, where you’ll see updates related to ticket assignments, tasks, and mentions.
What will I be notified about?
You’ll receive notifications for:
- Ticket assignments – When a ticket is assigned to you.
- Task assignments – When a task is assigned to you.
- Mentions – When a team member tags you in a ticket.
- Task due date reminders – A notification one day before a task is due.
Will I receive email notifications as well?
Yes, you will receive an email reminder one day before a task is due, helping you stay on track.
Can I customize my notifications?
Currently, notifications follow a structured workflow to keep you updated. Custom notification settings may be available in future updates.
What happens if I miss a notification?
All notifications remain in the Notifications Tab until viewed, so you can always check back for any updates you may have missed.
How do notifications help my workflow?
Notifications ensure you never miss an important update, keeping you aligned on ticket progress, assigned tasks, and key team interactions.
Stay on Top of Every Update
Never miss an assignment, mention, or deadline. Keep your workflow smooth and your team aligned with real-time notifications.
→ Check your notifications in Cuppa now.
