Winning customers is great—keeping them is the real challenge. Cuppa makes it simple to deliver standout support, cut churn, and build loyalty that lasts—all while scaling your business effortlessly.
Retain customers with personalized, seamless support that builds loyalty.
Sync your Gmail or Outlook emails.
For software and cloud service companies, personal emails often require immediate action from you or your team. With Cuppa, you can seamlessly turn emails into collaborative conversations, assign tasks, and streamline workflows—all in one organized platform designed for the demands of the software industry.
Streamline shared mailboxes
In the fast-paced software and cloud services industry, unclear responsibilities can cause delays and frustrated customers. With Cuppa, you can track incoming inquiries, assign them to the right team member, and ensure every task is handled efficiently. Streamline workflows, improve response times, and deliver exceptional customer experiences—every time.
Keep teams in sync
For software and cloud service companies, real-time collaboration is key. With Cuppa, you can create tasks, store documents, and keep all customer information in one place. Whether you're back from being out of office or jumping into a new project, you’ll be up to speed in seconds and ready to deliver.