Shared Inbox

Keep everything in one tidy place.

Centralize every customer conversation in one platform. Your team works more efficiently, while your customers get a seamless experience.

Personal & Shared Inboxes

Whether its from your personal email or from the a shared inbox, easily create conversations and assign the relevant person to solve it.

Shared inbox, shared clarity

Give your team a single place to manage every customer email. Cuppa brings support, success, and ops teams into one shared inbox—so every message is visible, nothing gets missed, and everyone knows who’s handling what.

Clear ownership, fewer mistakes

No more duplicate replies or confused customers. Each conversation has an owner. Your team can leave internal comments, update status, and stay aligned—without ever stepping on each other’s toes.

Works with your existing email,

Connect Gmail, Outlook, or any custom domain. Cuppa works with what your team already uses.No need to learn a new system. Cuppa adds shared workflows, clear ownership, and real-time collaboration on top of your existing email setup.

Ready to deliver exceptional service with Cuppa?